Careers With Us

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London Choice® and Choice Serviced Apartments® Worldwide is a leading provider of luxury short-stay serviced apartments in London, Paris and New York. We are currently expanding our portfolio to offer apartment rentals in all major International destinations in Europe, Asia, Australia and the United States, catering primarily to corporate clients, diplomats, travellers and those seeking relocation and interim housing solutions.

Our other company, London Choice® Estates, provides a complete service to property owners, developers, buyers and tenants, specializing in exclusive London apartment rentals that are available for six months or more in premium London locations.

Throughout the group, we pride ourselves on the excellent level of product, service, security and management that is provided to all our guests and clients. We specialize in offering unique choices when it comes to an apartment in London or serviced apartments. To maintain such a reputation takes commitment and dedication from all our staff.

Our valued employees, who make up the London Choice® team, play a critical role enabling London Choice® to achieve its steady record of successes. At London Choice®, we recognize that our employees are vital in fulfilling our mission of delivering world-class service to all our guests and clients alike.

A range of opportunities from management to sales and marketing to operational positions exist within the group.

If this sounds like an exciting environment in which you could excel, then please send us your CV / Resume.

recruitment@LondonChoice.com

***Current Vacancies - Positions Now Open***

Reservations / Telesales Consultants:

Part-Time & Full-Time Reservations / Telesales Consultants are required to work for the bookings department in our busy new central London offices. As part of the Reservations team you will be answering incoming calls in a call-centre environment and making accommodation reservations for corporate and leisure guests and clients' who are seeking alternative accommodation in London and other key locations.

You will also be receiving online booking requests on a daily basis and contacting various apartment providers and guests to successfully convert leads.  

You will be offering reservations advice, using your extensive destination and product knowledge to be able to help clients make the right choice based upon their needs. You will help clients from around the world find serviced apartments and vacation rentals using your adapted knowledge and provide a full customer-focused service that clients deserve. 

Once the reservation is complete, you will be responsible for ensuring that payments are made correctly, that all details are complete, ensure that any special requests are looked after appropriately and that booking confirmations are sent out on time and that all bookings are in the booking system for both our own buildings and managed properties, and fully confirmed with our expansive list of apartment providers. 

The successful candidate will be flexible and have excellent communication skills, being able to communicate internally and externally at all levels, with good people and rapport building skills. You will have good experience of working in hotel reservations, online travel and/or serviced apartment agency environment with good knowledge of central London and the city’s prime areas, sights and attractions. This is an excellent opportunity to enter the exciting world of Corporate and Leisure Accommodation Specialists.

If you have the relevant skills, we would love to hear from you. To begin the application process, please send your CV / Resume to recruitment@LondonChoice.com. Strictly No Agencies.

Italian Speaking Reservations Consultants:

Reception / Guest Relations Assistants:

Reception / Guest Relations Assistants are required to work in our busy new central London offices. You will be answering incoming calls and creating leads to pass on to the Reservations team, as well as answer calls for our own properties in prime locations in Central London, which are located primarily in Chelsea, Hyde Park, Kensington and Marylebone.

Key responsibilities include taking calls; ensuring bookings are entered onto our property booking systems; liaising with staff and housekeepers and monitoring check-in of guests for our own properties; monitoring allocations; helping guests with queries, issues and complaints, while providing a full customer-focused service that clients deserve.

Good knowledge of 3^rd party websites (Expedia, LateRooms, Booking.com, etc.) is a huge advantage.

The successful candidate will have excellent communication skills, being able to communicate internally and externally at all levels, with good people and rapport building skills. You will have good experience of working in hotel reservations, online travel and/or in a serviced apartment agency environment with a good knowledge of central London. 

If you have the relevant skills, we would love to hear from you. To begin the application process, please send your CV / Resume to recruitment@LondonChoice.com. Strictly No Agencies.

Guest Services Representatives:

Apart-Hotel Guest Services Representatives are required for our busy portfolio of London Serviced Apartment buildings, situated primarily in Chelsea, Hyde Park, Kensington and Marylebone

Your main role is to work with key staff to greet arriving guests at various Central London locations, show them to their apartments and check guests out at the end of their stay. You are expected to be polite and represent the company in a very professional manner.

When dealing with guests and Apart-Hotel staff you must be gracious and willing to respond to any query. Should a customer report any complaints this must be dealt with quickly and efficiently.

You must have a passionate understanding that every customer of any cultural background, whether arriving from China, Russia, Australia, Canada, Italy, Saudi Arabia or the USA, should have the best possible ‘London experience’ supported by the leading provider of London Serviced Apartments.

Duties include:

• Pre-Arrival Check of apartments, ensuring that units are 100% ready for occupation when the Guests arrive.
• Greet and Check-in arriving Guests at different locations (on a shift basis).
• Check-out departing Guests at different locations (on a shift basis).
• Be proactive in the communication with all Guests.
• Update and Alert the Operation Managers of any maintenance issues.
• To be available to all Guests 24 hours a day via the GS telephone.
• To manage the needs of all Guests and, in the event of problems arising, to take ownership of the problem / issue until fully resolved.
• To communicate and work closely with the Management team, Sales team, Housekeeping and Administration departments.
• Management and ordering of various stocks as required.

If you have the relevant skills, we would love to hear from you. To begin the application process, please send your CV / Resume to recruitment@LondonChoice.com. Strictly No Agencies. 

Online Marketing Manager:

A Marketing Manager is required to work in our busy new central London offices. This is a fantastic opportunity for someone with a passion for creating and developing the day to day running of online marketing strategies for a thriving company to drive incremental revenue through innovative ideas and increase brand reputation.

You will have a creative mind and be in touch with current industry trends to support marketing campaigns, both online and offline.

Extensive experience of SEO and PPC marketing is required combined with successful web analytics, conversion and usability initiatives. Other marketing channel experience is required such as partner marketing, social media, affiliates, display advertising, circulating Press Releases, assisting in PR activities, CRM and email marketing to ensure all channels are fully exploited within acceptable ROI level. 

The ideal candidate will be commercially minded and have excellent knowledge of the full online marketing mix, including but not limited to:

SEO – a key responsibility including link building – managing an in-house link builder to achieve high quality, relevant links as well as ‘bulk’ links. Knowledge of crucial on-page and search engine indexing factors is also a must.

PPC – Experience of managing a high volume of key words, paying particular attention to conversion rates and profitability. You will manage an in-house PPC Specialist, directing strategy and keeping up to date with all PPC developments through research and contacts within the search engines, particularly Google.

Website Development, Usability & Functionality Strategy – You will have played a role in the planning of websites and will be able to determine areas of improvements from both a user journey and conversion perspective.

Social Media – You will add and maintain new social media tools to attract a new range of clients. Knowledge of crucial on-page and search engine indexing factors is also a must.

The ideal candidate will bring at least 2 years experience in a similar role with a creative passion and flair for marketing.

If you have the relevant skills, we would love to hear from you. To begin the application process, please send your CV / Resume to recruitment@LondonChoice.com. Strictly No Agencies.

Housekeeping Supervisor: 

A Housekeeping Supervisor is required for a unique luxury Serviced Apartments portfolio in prime locations in Central London, primarily Chelsea, Hyde Park, Kensington and Marylebone.

You are required to visit and inspect our small boutique Apart-Hotels in Central London regularly, liaise and supervising with each building’s housekeepers and to ensure that all lobby areas, guest corridors and apartment suites are well maintained, clean and tidy at all times and meet the high standards of excellence that is expected and required.

You should have the capability to work independently as well as to work with others, the ability to prioritize daily / weekly jobs, to have a good eye for detail & high cleaning standards and to be able to supervise and help maintain our growing collection of Luxury London Serviced Apartments.  

If you have the relevant skills, we would love to hear from you. To begin the application process, please send your CV / Resume to recruitment@LondonChoice.com. Strictly No Agencies.